24 January 2011

Ancestry.com: Demise of 'Expert Connect'

Ancestry.com has just informed the genealogy community that its Expert Connect service will be "disconnected" as of March 18.

Here is the announcement:

Over a year ago Ancestry.com created Expert Connect as a way to expand its service offerings and provide additional assistance for members through an elite group of professional genealogists and researchers. Through this service, customers were given the opportunity to hire genealogists to retrieve records, perform research or simply acquire expert advice.

Though this service has been a positive experience, Ancestry.com has decided to focus on other business priorities, so as of March 18, 2011, Expert Connect will no longer be a service that Ancestry.com will offer to its members.

Both experts and members currently involved in Expert Connect have been notified of this update. We encourage members to finish out existing projects with experts they have located through the Expert Connect service and if needed, continue relationships for future projects they may have.
At the time Expert Connect was created, there was some controversy, on which numerous genealogy bloggers commented.


  1. Thank you for this update. I was not aware of this interesting development.

  2. Anonymous1:13 PM

    That's really too bad. I used one of the experts, and was able to get a very important piece to my family puzzle for a reasonable price. I would have used it again if another research problem arose.